Returns & Exchanges
At Koriderm, we want you to be completely satisfied with your skincare journey, which is why we offer a 30-day return policy on all products. If a formula isn't the right fit for your skin, we are here to help you find a better alternative or provide a full refund.
Return Process
- 1.Initiate the Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring that at least 50% of the product remains for a valid refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.